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Privacy Policy

Semper Medical Billing – Privacy Policy
Effective Date: December 2025

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1. Introduction
Semper Medical Billing (“we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of all personal and health information you provide. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information.
This policy applies to information collected through our website www.sempermb.com, our contact forms, email communication, SMS/text communication, and administrative billing interactions.

 

2. Information We Collect
 

Personal Information:

  • Name

  • Email

  • Phone number

  • Mailing address (if provided)

  • ​

Billing & Insurance Information:

  • Insurance information provided for billing

  • Photos or documents uploaded by clients

  • Administrative billing information provided by clients or providers

 

Technical Information:

  • IP address

  • Browser/device data

  • Non-identifiable website analytics

 

3. How We Collect Information

  • Website forms

  • Email

  • SMS/text

  • Phone

  • Secure document uploads

  • Billing coordination with providers

 

4. How We Use Your Information

  • Insurance verification

  • Claim submission

  • Billing communication

  • Responding to questions

  • Administrative tasks requested by clients/providers

 

We do not use your information for marketing.

 

5. How We Protect Information

  • HIPAA-aligned safeguards

  • Secure storage

  • Restricted access

  • Administrative and technical protections

 

6. Sharing of Information
We do not sell or rent information.
We only share when necessary with:

  • Providers

  • Insurance companies

  • Legal/regulatory authorities

  • Confidential administrative partners

 

7. SMS Messaging Terms & Conditions
By providing your phone number, you consent to receive administrative text messages from Semper Medical Billing.
Message frequency varies. Standard message and data rates may apply.
To opt out, reply “STOP”.
For help, reply “HELP.”
Texts are strictly administrative, not marketing.

 

8. Mobile SMS Privacy Policy
Your mobile number will only be used for administrative billing communication.
We do not share, sell, or transfer SMS-related data.
All communications are handled securely and in accordance with HIPAA requirements.

 

9. Cookies & Analytics
Basic non-identifiable analytics may be used for website performance.

 

10. Your Rights
You may request access, corrections, or withdrawal of SMS consent.

 

11. Contact Information
Semper Medical Billing
Email: info@sempermb.com
Website: www.sempermb.com

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